If you need help in an emergency please call 911 or visit your local emergency department.
Crisis/Distress Lines
Kids Help Phone: https://kidshelpphone.ca/need-help-now-text-us/
Text CONNECT to 686868 or tap to message online from a web browser (on Kids Help Phone website).
Assaulted Women's Helpline: 416 863-0511; Toll-free: 1 866 863-0511 #SAFE (#7233) on your Bell, Rogers, Fido or Telus Mobile
Toronto Distress Centres: 416 408-4357 or 408-HELP
9-8-8 Suicide Crisis Helpline: Call or text 9-8-8
Talk Suicide: 1-833-456-4566 or talksuicide.ca
Offers toll-free support to people in Canada who have concerns about suicide. Phone line available 24/7 or text 45645 between 4 p.m. and midnight ET.
Find Programs and Services in your area: 211ontario.ca or dial 2-1-1 (helpline answered by real people 24/7 and service available in 150+ languages)
-Abuse/assault
-Community Programs
-Emergency Crisis
-Employment/training
-Financial assistance
-Food
Good2Talk Helpline: 1-866-925-5454 or text GOOD2TALKON to 686868
Ontario’s 24/7 helpline for postsecondary students.
Talk4healing (for Indigenous women): 1-855-554-4325
Seniors Safety Line: 1-866-299-1011
Sunnybrook Hospital: https://sunnybrook.ca/content/?page=psychiatry-crisis-resources
Resources and crisis hotlines across Canada
Specialized Resources
(Source: https://www.camh.ca/en/health-info/crisis-resources)
Multilingual Distress Line: Provides emotional support, crisis intervention and suicide prevention, intervention & postvention in English, Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu, Monday to Friday from 10:00 am to 10:00 pm EST. For at risk and vulnerable individuals in Peel Region.
Phone: 905-459-7777
Trans Lifeline: Provides peer support by trans people for trans and questioning callers. Crisis and other supports and resources are provided in both English and Spanish from 10:00 am to 4:00 am EST.
Phone: 1-877-330-6366
LGBT YouthLine: Provides peer support by and for 2SLGBTQ+ people 29 and under across Ontario. Trained peer support volunteers with a diversity of 2SLGBTQ+ identities provide a range of supports, including: questioning gender identity/sexual orientation; coming out; mental health; relationships; social isolation; and referrals to further supports. Phone, text and chat is available from Sunday to Friday, 4:00 pm to 9:30 pm EST. This is not a crisis line. Those in immediate crisis will be referred to their local distress centre, Kids Help Phone or Trans Lifeline. Please note that the phone line is currently unavailable, but text and chat support remain available. Check youthline.ca for updates.
Text: 647-694-4275, Chat: youthline.ca, Phone: 1-800-268-9688
Naseeha: An international hotline that provides youth and particularly Muslim youth with the tools needed to address a range of issues including mental health, drugs and alcohol, bullying, religion, marriage and divorce, domestic issues, pornography, and career or work related issues. Peer-counsellors provide immediate, anonymous, and confidential support over the phone from 12:00 pm to 9:00 pm, 7 days a week and text support from 12:00 pm to 9:00 pm, Monday to Friday.
Phone: 1-866-627-3342 (NASEEHA), Text: 1 (866) 627-3342 (NASEEHA)
Black Youth Helpline: This multicultural youth helpline and service serves all youth and specifically responds to the needs of Black youth. Contact with the helpline results in a professional, culturally relevant assessment aimed at identifying root causes of problems and informs next steps. The helpline can be accessed by youth, families, schools and other stakeholders. Service is provided in English. French and other languages available upon request. Other languages are available upon request. This is not a crisis line. The helpline is open from 9am to 10pm, 7 days a week. Clients can also submit service requests 24 hours a day using the 'contact us form' on the website blackyouth.ca.
Toronto phone: 416-285-9944, National phone: 1-833-294-8650, Email: info@blackyouth.ca
Toronto Seniors Helpline/ Woodgreen Crisis Outreach Services for Seniors: The helpline provides information about home care and community care, and offers over-the-phone supportive counselling, de-escalation, and safety planning to seniors in emotional distress or crisis from 9:00am to 8:00pm Monday to Friday and 10:00am to 6:00pm on weekends. The helpline can connect callers to Woodgreen’s mobile crisis intervention and outreach service for adults 65+ with dementia, addictions or mental illness who need temporary, short-term support. The mobile service is staffed by crisis workers who can provide in-person assessment, crisis counselling, short-term intensive case management, harm reduction and concurrent disorder services, mental health and addictions support and referrals to other services. The mobile crisis team is available 365 days a year from 9:00am-5:00pm.
Phone: 416-217-2077
Talk 4 Healing: Provides support and resources for Indigenous women, by Indigenous women, across Ontario, 24 hours a day, 7 days a week. Services are grounded in Indigenous culture, wisdom and tradition and are available in Oji-Cree, Ojibway, Cree, Algonquin, Inuktitut, Mohawk, Oneida, Odawa, Potawatomi, Micmac, Black Foot, Anishinaabe, Moose Cree, Swampy Cree and English and French
Phone: 1-855-554-HEAL (4325), Text: 1-855-554-HEAL (4325), Chat: talk4healing.com, Visit Talk4Healing on Facebook & Twitter
National Indian Residential Schools Crisis Line: This national service provides support to former Residential School students in crisis 24 hours a day, 7 days a week. Support is provided by trained crisis counsellors, many of whom are Indigenous.
Phone: 1-866-925-4419
Toronto Rape Crisis Centre/Multicultural Women Against Rape: Provides private and confidential crisis intervention and support services 24 hours a day, 7 days a week to: anyone who has been raped, sexually assaulted or experienced physical, sexual, emotional, psychological, ritual or financial abuse; anyone who has had unwanted sexual touching; incest survivors; survivors of childhood and adult sexual assault and family and/or friends. Referrals can be made to other services.
Phone: 416-597-8808
Assaulted Women’s Helpline: Provides anonymous and confidential crisis counselling, safety planning, emotional support, information and referrals 24 hours a day, 7 days a week for all women in Ontario who have experienced any form of abuse. Services are also available at all times for women who are deaf, deaf-blind and hard of hearing.
Phone: 1-866-863-0511, TTY: 1-866-863-7868
Victim Services Toronto: The Victim Crisis Response Program provides immediate on-scene crisis response, intervention, and prevention services to victims, survivors, family members and witnesses of crime and sudden tragedies 24 hours a day, 7 days a week. Also provides follow-up referrals to a wide range of programs, services and counselling. The Crisis Response team pairs a Crisis Counsellor with expertise in trauma management and crisis intervention with a trained volunteer. The Crisis Response Program is reflective of the diverse communities in Toronto and provides services in over 35 languages. Please note that some of these services have been modified during COVID-19.
Phone: 416-808-7066
Warden Woods Community Centre COVID-19 All-in-One Support line: Provides complete support in one place for anyone in need, Monday to Friday from 10:00 am to 2:00 pm. Services include crisis support, mental health support, harm reduction, homelessness prevention, eviction prevention, LGBTQ+ support, seniors support, conflict resolution, homework help, food safety and access to government support.
Phone: 647-327-0206, Email: Supportline@wardenwoods.com
Additional:
Hope for Wellness Help Line: 1-855-242-3310
Offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. Phone and chat counselling is available in English, French, Cree, Ojibway and Inuktitut.
Ontario Caregiver Helpline: 1-833-416-2273 + live chat also available at https://ontariocaregiver.ca/
Provides caregivers with a one-stop resource for information and support.
ConnexOntario: 1-866 -531-2600 or www.connexontario.ca
Free and confidential health services information for people experiencing problems with alcohol and drugs, mental health and/or gambling. Available 24/7.
BounceBack: https://bouncebackontario.ca/
A free, guided self-help program that’s effective in helping people aged 15 and up who are experiencing mild-to-moderate anxiety or depression, or may be feeling low, stressed, worried, irritable or angry.
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